Richard Chan, a telecommunications engineer, had to go through a tough time when his mother had a stroke and became physically disabled. She was living in England while Chan was in Norway and it became difficult for them to communicate by phone and on one occasion, she fell and lied on the floor helpless for hours unable to call anyone. Chan started to wonder if there was a smartphone which could help the elderly and physically disabled persons to communicate easily and without making their life go in risk but he was unable to find anything in the market and so he started to work on this concept and with help from SINTEF ICT, the EziSmart project was launched.